Most Common Questions
Call to schedule a TeleTurk. 817-304-8875
Frequently Asked Questions
PLEASE NOTE: When you schedule a TeleTurk Telephone Appointment you may receive your call from us in between the hours of 9am-5pm on the day you choose. TeleTurk Telephone appointments are done in between in-clinic appointments, therefor you may not receive a call at the exact time you choose when you schedule the telephone appointment online. If you have not received a call from us by 5pm on the day that you had scheduled please contact us by email firstname.lastname@example.org or call us 817-304-8875.
What time will I receive my call?
What phone number will I receive my call from?
You may receive your TeleTurk call from 817-304-8875 or 682-478-5881.
By scheduling a TeleTurk Telehealth call with Turk Express Care you understand and agree to the following:
Telemedicine services may be offered as sole or partial treatment. Telemedicine services involve the use of audio, live video (like Skype, Zoom, Etc.,), or other electronic communications to interact with you for the purpose of providing medical care, and/or follow-up services on an individual basis. A potential risk of telemedicine is that your specific concerns, or unforeseen technical issues, may still necessitate a face-to-face session as part of your ongoing treatment.
Additionally, in RARE circumstances security protocols could fail causing a breach of patient privacy. All laws concerning patient access to medical records and copies of medical records apply to telemedicine. You may withhold or withdraw your consent to a telemedicine consultation at any time before and/or during the consultation without affecting your right to future care or treatment. The alternative to telemedicine is a face-to-face visit with a clinician.
By scheduling a TeleTurk Telehealth call with Turk Express Care you understand that you have a right to request copies of medical records and have the right to revoke this authorization in writing at any time during the course of your treatment.
You understand that this authorization will remain in place in perpetuity, or until such time as you revoke the authorization in
When should I use TeleTurk?
TeleTurk helps address common medical and behavioral health issues.
Urgent Care: You can use our Urgent Care service line for non-emergency or low-acuity conditions that you would typically visit an urgent care, retail clinic or primary care provider for, such as the flu, a cold, allergies, strains and sprains.
How much does a visit with TeleTurk cost?
The cost of an TeleTurk visit for an individual is $45.
What are the requirements for using TeleTurk?
TeleTurk users must be at least 18 years old or have a parent/guardian present at time of visit.
A valid email address is required to schedule your visit, and a valid credit card or paypal is required for payment.
Users must have a telephone or high-speed Internet connection. TeleTurk works best with the following browsers: Chrome for computers, androids, and MacBooks; and Safari for iPhone/iPads
For video consultation, users must have a webcam or video-enabled mobile device.
How is my information stored?
All data entered within our application is securely and privately stored. Your password and other important data are protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol—the same type of security used by banks.
Our servers are housed in world-class, highly secure data centers utilizing state-of-the art electronic surveillance and multi-factor access control systems. Data centers are staffed 24/7 by trained security guards, and access is authorized strictly on a privileged basis. Additionally, environmental security measures are in place to minimize disruptions to operation. TeleTurk data storage is spread across several geographic regions and availability zones, allowing us to stay operational during most failure situations, including natural disasters and power outages.